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ISSN 2063-5346
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A SCIENTIFIC PAPER TITLED: THE IMPACT OF JOB SATISFACTION ON THE QUALITY OF HEALTH CARE SERVICES FROM THE POINT OF VIEW OF HEALTH CADRES IN THE GOVERNMENT HEALTH SECTOR IN THE KINGDOM OF SAUDI ARABIA

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Fatmah Faiz Zabar Alotibi, Sabreen Hamood Mohammed Aldawsary, Mashael Mzed Mufleh Alazmi, Abdullah Munir Hilal Al-Osaimi, Majed Munir Hilal Alotaibi, Turki Mohammed Ali Alshehri, Yossof Hadi Mohammad Alassiri, Yasser Muflih Bakhit Alrasheedi, Naif Abdulaziz Mulath Al Mutairi, Helalah Hameed Almuatiri, Badria Ali Abdullah Almutiri, Mona Sultan Fare Almutairi, Jowaher Ayed Lafi Almutair, Ahmed Hadi Mohammed Alasiri, Waleed Obaid Abdullah Al-Otaibi, Majid Hamdan Ojl Alotaibi, Saif Theyab Mohamed Alotaibi, Jamal Shihan Bandar Alotaibi
» doi: 10.53555/ecb/2022.11.6.93

Abstract

The degree to which people are satisfied or dissatisfied with their occupations is known as job satisfaction. It characterizes people's overall emotive response to their jobs. Employees' sense of accomplishment and success is also a factor. Most people believe there is a clear correlation between it and both personal happiness and productivity. Any organization should be very concerned about staff nurses' job happiness. Most health care institutions employ a large number of nurses, and replacing licensed professionals is an expensive and time-consuming process. One of the most frustrating issues facing healthcare systems throughout the globe is the scarcity of nurses and the high rate of nurse turnover. Many nations, including the KSA, are now quite concerned about these two challenges. The primary factor that directly affects the health care industry is thought to be both work satisfaction and the quality of the healthcare that is offered. This is because patient discontent increases when nurses fail to provide their patients with high-quality treatment. The purpose of this study was to evaluate Saudi health cadres' job satisfaction levels and the elements that lead to their discontent at KSA's primary healthcare facilities. Additionally, it examines factors that impact health care professionals' perceptions of the quality of health services and links those aspects with their job satisfaction.

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