Volume - 13 | Issue-1
Volume - 13 | Issue-1
Volume - 13 | Issue-1
Volume - 13 | Issue-1
Volume - 13 | Issue-1
The aim of the study was to investigate the impact of total quality management on improving healthcare services in government hospitals in Riyadh. The study used a descriptive-analytical method, targeting all healthcare professionals in these hospitals. The sample consisted of 265 healthcare professionals from Al-Iman General Hospital in Riyadh. The study employed a questionnaire as a data collection tool. In light of the results, the study found a significant positive correlation (0.683) at a significance level of 0.01 between the overall level of total quality management and the improvement of healthcare services in government hospitals in Riyadh. Based on these findings, the study recommends that the general management of government hospitals in Riyadh, along with the Saudi healthcare sector as a whole, should enhance programs aimed at developing and promoting total quality management in healthcare services. Attention should be paid to providing continuous training and development opportunities for employees to enhance the quality level in government hospitals.