Volume - 13 | Issue-1
Volume - 13 | Issue-1
Volume - 13 | Issue-1
Volume - 13 | Issue-1
Volume - 13 | Issue-1
This study aims to find out how satisfied travelers are with luggage handling services at airports. The study comprised interviewing travelers who had recently flown through busy airports and had used the baggage handling services. To ascertain the degree of satisfaction with various parts of the baggage handling services, such as check-in, baggage drop-off, baggage collection, and overall experience, the data obtained was statistically analyzed.