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ISSN 2063-5346
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ANALYZING THE IMPACT OF HEALTHCARE PROVIDER COMMUNICATION SKILLS ON PATIENT SATISFACTION

Main Article Content

Talal Saud Saleh Alalhareth, Abdulmajeed Mahdi Hamad Alzamanan, Hussain Missfer Al Sari, Hamad Hussain Ali Alalshahi, Samar Saleh Marei, Naif Saleh Ali, Mazen Rizq Mohammed Alsarimi, Hadi Muhammad Hamad Al Hattab
» doi: 10.53555/ecb/2022.11.4.047

Abstract

Effective communication between healthcare providers and patients is crucial for ensuring high-quality healthcare services and patient satisfaction. This review article examines the impact of healthcare provider communication skills on patient satisfaction. The review synthesizes existing literature on the subject, highlighting key findings and gaps in current knowledge. It explores various communication skills that healthcare providers can employ to enhance patient satisfaction, such as active listening, empathy, clarity, and cultural competence. The review also discusses the role of communication technologies in improving provider-patient interactions and satisfaction levels. Furthermore, it addresses the impact of communication training programs on healthcare providers and their ability to deliver patient-centered care. Overall, this review aims to provide insights into the importance of effective communication in healthcare settings and its influence on patient satisfaction.

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