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ISSN 2063-5346
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Assessment of DMMMSU-NLUC BSIS Students for Employability on Business Process Outsourcing (BPO): A Basis for Curriculum Enrichment

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Edelita C. Ebuenga
» doi: 10.48047/ecb/2023.12.si6.702

Abstract

The research study aimed to determine the performance of the BSIS undergraduate students of the DMMMSU-NLUC under the assessment of the AMCAT exam for employability in Business Process Outsourcing (BPO). Specifically, it determined the BSIS students' profile, performance in various domains, and strengths and weaknesses. Also, the level of employability of the AMCAT takers and a curriculum enrichment program were identified. The secondary data from the College file for the student profile and Aspiring Minds was used in the analysis of the AMCAT Assessment Result and the identification of the strength and weaknesses. The secondary data used frequency and percentage for the profile and mean score for the AMCAT Assessment Result. The results showed that more female BSIS students than males and more graduated from the public than private schools in their secondary education. Additionally, students were more competent in the Basic Computer Literacy, English, and Quantitative Ability areas compared to Office Administration, Logical Ability, Information Gathering and Synthesis, and Internet Ability. Further, the BSIS student takers lack competencies in the employability in the BPO industry as all domains were marked as their weaknesses. The Bachelor of Science in Information Systems Specialized in Service Management Program Track and Specialized in Business Analytics Track with the inclusions of laboratory hours were enriched in the old BSIS curriculum.

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