Volume - 13 | Issue-1
Volume - 13 | Issue-1
Volume - 13 | Issue-1
Volume - 13 | Issue-1
Volume - 13 | Issue-1
This research article explores the factors that drive e-commerce purchases, with a particular focus on the influence of user-generated content (UGC) and online product recommendations. The study investigates the impact of UGC, including reviews, ratings, and testimonials, on consumer behavior and purchase decisions. It also examines the role of personalized online product recommendations in shaping consumer choices and driving e-commerce sales. The research findings highlight the significance of UGC as a form of social proof, with positive reviews and high ratings contributing to increased consumer trust and purchase intentions. The study underscores the value of personalized recommendations in reducing information overload, enhancing convenience, and optimizing revenue for online retailers through cross-selling and upselling strategies. The implications of these findings for businesses operating in the digital marketplace are discussed, emphasizing the need to leverage UGC and online product recommendations to enhance consumer satisfaction, engagement, and loyalty. This research provides valuable insights into the factors that drive e-commerce purchases and suggests avenues for future research in this dynamic domain.