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ISSN 2063-5346
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COMMUNITY PHARMACISTS’ PERCEPTIONS OF PATIENT CARE SERVICES

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Khulood Nazmi Alqutub, Tahani Mohammad Barakat Alotaibi, Morefah Mordi Alanzi, Maha Saleh Al-Harbi, Faridah Mohammed Alharbi, Ph. Mona Yousef Lubbad, Naif Abdulaziz G Alharbi
» doi: 10.53555/ecb/2022.11.10.161

Abstract

Background: The increasing prevalence of chronic diseases necessitates enhanced access to patient care services (PCS) within the healthcare system. Community pharmacies are evolving to provide patient-centric services beyond traditional dispensing, focusing on improving clinical outcomes and addressing social determinants of health. However, challenges such as reimbursement issues and resource constraints hinder the effective delivery of PCS by community pharmacists. Objective: This review aims to explore community pharmacists' attitudes towards providing PCS, identify barriers faced in delivering such services, assess satisfaction levels, and understand training needs for effective service provision. Conclusion: Community pharmacists play a crucial role in patient care services, offering personalized healthcare solutions and promoting optimal outcomes. To overcome barriers and enhance service delivery, pharmacists must engage in continuous education, strengthen communication skills, foster interdisciplinary collaboration, prioritize patient safety and confidentiality, adhere to regulatory standards, and leverage technology and innovation. By implementing these recommendations, community pharmacists can elevate their role in advancing patient care and improving health outcomes for individuals and communities.

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