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ISSN 2063-5346
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CONSUMER PERCEPTION TOWARDS HEALTH INSURANCE POLICIES AFTER COVID-19 PANDEMIC

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Dr. Khushbu Agarwal, Diadjeng Setya Wardani, Dr. Sanjay Mishra, Dr. Hiresh Luhar and Dr. Parbin Sultana
» doi: 10.48047/ecb/2023.12.si6.501

Abstract

Insurance has long been considered to be the most crucial tool in financial planning. And now that the global pandemic has passed, everyone is much more aware of how important health insurance is. Because of the developing pace of expansion in clinical expenses, there is a rising requirement for health insurance in the present. Understanding client conduct toward health insurance during COVID-19 was the objective of this review. The study was founded on primary information gathered from Mumbai respondents. A self-administered questionnaire with distinct parts for demographic and subjective items was created. A five point Likert scale was utilized for the emotional piece. 200 respondents were gathered involving an irregular examining method for the review. The principal objective of this study was to examine the factors that impact how consumers will see health insurance during the pandemic.

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