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ISSN 2063-5346
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EVALUATING THE EFFECTIVENESS OF HEALTH SERVICES PROVIDED IN FIVE HEALTH FACILITIES AFTER OBTAINING THE QUALITY STANDARDS (CBAHI) ON THE POPULATION OF MAKKAH CITY

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Awwadh. O. Alalyani, Omar. S. Alharbi, Salman. S. Alharbi, Obidallah. M. Altomiah, Fawas. O. Almutire, Obaidallah. O. Almutairi, Musa. F. Alijuhani, Fawaz. S. Almahmadi, Helal. G. Alharbi, Hasan. M. Alasmari, Nawar. H. Alfahmi, walleed. D. Alhazmy, Hatem. H. Hammouda, Hafez. B. Alhusaini, Fahd. M. Allhayani, Muhammad. A. Albishri, Abdulrahman. H. Saeed, Bader. J. Albushre, Khaled. A. Albishri, Abdurrahman. A. Beialy, Mohmmad. A. Alhazmi, Mohammad. A. Alansari
» doi: 10.53555/ecb/2022.11.6.57

Abstract

This study aims to evaluate the impact of health services effectiveness on males and females and know their level of satisfaction with it after these five health centers obtained quality standards recently, It also aims to determine the health services preferred by these reviewers of both genders in these five centers. The study identified five of the health facilities namely prosperous Al-Zahir PHC, Al-Nuwaria PHC, Al-Adel PHC, Al-Aziza PHC, Kuwdi &Al-Hijra PHC, these the five healthcare centers obtained accreditation of quality. The current study included 250 reviewers, which represent a random sample of the population in the holy capital city. Where 50 questionnaires were distributed to each of these centers (25 male reviewers and 25 female reviewers) to see their complaints and to Know trends and opinions about the service provided for them from the healthcare centers. A questionnaire consists of six questions for reviewers.

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