The workers of the savings and credit cooperatives (COAC) carry out work activities with high cognitive demands. The objective of the research was to carry out an evaluation of the psychosocial factors and the prevalence of burnout syndrome (job exhaustion) in cashier and credit-collection employees of COAC Chone Limitada. The psychosocial risk assessment instrument proposed by the Ministry of Labor of Ecuador and the Maslach questionnaire for Burnout syndrome were applied. The total number of workers who participated was 31, belonging to the two study areas. Correspondence analysis techniques, the Kruskal Wallis H test and the Pos Hoch test were used, in order to observe statistical differences in the responses of the respondents. The result obtained showed that there was an association between the dimension of recovery and high risk in the psychosocial evaluation in the COAC, evidencing a workload, excessive work under pressure, among other factors, there were levels of Burnout in credit employees. Collection, shown in emotional exhaustion, depersonalization and personal fulfillment. The results achieved show an individual reaction to emotional and interpersonal stress, related to work pressure and occupational stress.