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ISSN 2063-5346
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EXPLORATION OF FACTORS INFLUENCING THE DISCHARGE PROCESS DELAYS IN GOVT HOSPITALS OF PAKISTAN

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Muhammad Arif Khan, Dr Iqra Sultan, Dr. Ayesha Maheen, Dr Iqra Yaqoob, Dr. Aida Naz, Ifra Yaqoob, Khurram Shahzad, Dr Fahmida Khatoon, Kashif Lodhi
» doi: 10.53555/ecb/2023.12.Si13.256

Abstract

Objective: If there is a delay in the patient's release, even though everything went well, they may feel unsatisfied with their hospital experience. Their view of their treatment as a whole may be significantly impacted by how long it takes them to depart the hospital. Investigating the elements that lead to discharge delays at Mayo hospital is the objective of this study. Methods: To investigate the variables causing patient discharge delays, investigative research was carried out at Mayo Hospital. Using a sample of 69 patients, a time-motion analysis was carried out to determine how long it took for each patient to be discharged. Using t-tests and analysis of variance, the research sought to determine the average time required for each stage of the discharge process and compare it across groups (ANOVA). The total amount of time required for the discharge procedure as well as the length of time required for each phase served as the study's outcome variable. The evaluation of these variables revealed areas that may be improved to speed up the discharge procedure and lessen patient delays. Results: A study of 69 individuals revealed that the hospital discharge procedure took, on average, 5 hours and 41 minutes. With urology taking 6.62 hours and ear, nose, and throat (ENT) lasting 3.01 hours, different departments had different lengths of time between receiving the advice of release and physically leaving the ward. However, only a very tiny percentage of patients (18.8%) were released within the allotted 180 minutes. The research discovered that the completion of discharge summaries was when the biggest delay occurred. Conclusions: Just a small percentage of patients were released within the allotted time frame, meaning that the majority of patients encountered delays in the discharge procedure. The time-consuming process of completing discharge summaries was a key element in this delay.

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