The traveler’s experience expresses what the traveler experiences and feels emotionally during his travel in all its stages, and here we will focus on developing this part of this experience that airports are interested in through the application of artificial intelligence. The airport passenger experience begins with choosing the right airport of departure and arrival. The travel industry may benefit more from artificial intelligence (AI), which has the potential to reshape the industry. Advances in artificial intelligence and aviation have led to the emergence of smart airports. The purpose of this research is to consider the importance of using artificial intelligence in international airports to develop the travel experience, especially the Capital International Airport (CCE), which is located in Egypt. The study mainly includes qualitative analysis of online interviews with experts in aviation agencies. Services through AI-powered systems enable smart airports to increase robustness, efficiency, and control