Volume - 13 | Issue-1
Volume - 13 | Issue-1
Volume - 13 | Issue-1
Volume - 13 | Issue-1
Volume - 13 | Issue-1
The outbreak of the COVID-19 pandemic in 2020 had a profound impact on various sectors worldwide, including the banking industry. This empirical study aims to investigate the specific effects of the COVID-19 crisis on public sector banks and assess their resilience and adaptive strategies in mitigating the challenges posed by the pandemic. The study utilizes a mixedmethods approach, combining both quantitative and qualitative data collection and analysis techniques.