.

ISSN 2063-5346
For urgent queries please contact : +918130348310

IMPACT OF PATIENT LOAD ON HEALTHCARE WORKERS' JOB PERFORMANCE

Main Article Content

Mohammed Awdah A Alenezi,Mohammed Marzouq Zaal Alanazi Adnan Basim M ALshakis, Mutlaq Obaid Mohammed Alanazi, Moslem Ali Hussain Alwail, Abdullah Fihat Alanazi , Mohammed Abdullah Ahmed Alabbas, Abdul Rahim Nada Muribed Al-Anazi, Khalid Fadhel Ghazi Alanazi, Bandar Salama Hamad Alanazi,
» doi: 10.53555/ecb/2022.11.10.142

Abstract

In the realm of healthcare, the workload carried by healthcare workers, often referred to as patient load, is a pivotal factor influencing the quality of care provided and the overall job performance of healthcare professionals. Patient load encapsulates the number of patients assigned to each healthcare worker for treatment and care. This critical metric has been a subject of extensive inquiry and concern among healthcare organizations, policymakers, and researchers alike. The relationship between patient load and healthcare workers' job performance is multifaceted and intricate. High patient load not only affects the physical and mental well-being of healthcare workers but also has profound implications for the quality, efficiency, and effectiveness of patient care delivery. Understanding the intricacies of this relationship is crucial for devising strategies to optimize healthcare delivery and ensure the well-being of both healthcare workers and patients. Notably, it contributes to heightened stress and burnout among them. Managing a large number of patients often leads to elevated stress levels, resulting in burnout and diminished job satisfaction, consequently impacting the quality of care provided. Additionally, an increased patient load reduces the time healthcare workers can allocate to each patient. With a heavy workload, they may struggle to thoroughly assess conditions, deliver comprehensive treatment, or effectively communicate with patients and their families. Consequently, this can lead to diagnostic and treatment errors, as well as lower levels of patient satisfaction. Also, a high patient load can hinder effective collaboration among healthcare workers. Overwhelmed by numerous patients, they may lack the time and energy needed for seamless communication with colleagues, potentially causing breakdowns in coordination and inefficiencies in care delivery. Consequently, this could lead to decreased job satisfaction among healthcare workers. Factors influencing patient load in healthcare settings include the demand for services, availability of healthcare professionals, complexity of patient cases, resource availability, and technological utilization. By comprehensively understanding these influences and implementing effective strategies for patient flow management, healthcare organizations can optimize care delivery and ensure patient satisfaction. Collaboration among healthcare providers is paramount in addressing these factors and devising solutions to enhance patient outcomes and overall healthcare experiences.

Article Details