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ISSN 2063-5346
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IMPACT OF SUPPLY CHAIN MANAGEMENT ON QUALITY OF HEALTHCARE SERVICES

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Ms. Poonam Chauhan, Dr. Preeti Tyagi
» doi: 10.31838/ecb/2023.12.s3.665

Abstract

The purpose of the study was to investigate and examine the impact of supply chain management on the quality of medical services in hospitals in Kurukshetra Haryana from the perspective of procurement officers. This study also aimed to describe the impact of supply chain management on the quality of health care services, and to consider demographic variables such as gender, age, level of education, and years of experience in the health care field. , used quantitative indicators. Design and hypothesis-testing approach Distributed 500 questionnaires to determine the impact of aspects of supply chain management on quality of health services 27 of his 7 block procurement officers and administrative staff in Kurukshetra Haryana The block turned out to be incomplete. Here 473 respondents were used as the sample size for data analysis. Research results show that aspects of supply chain management have a significant impact on quality, while there are no differences between supply chain management and quality of health care services by gender qualification, age, or experience. It also shows no difference between supply chain management and quality of health services based on gender, age of eligibility and experience.

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