In 2011, India reported to have 62.4 million people with diabetes and 77.2 million people with prediabetes. Pharmacists represent the third largest health profession in the world [5] after doctors and nurses. Community pharmacies provide a range of products (in respect to diabetes prescription and non-prescription medication, blood glucose meters, and testing strips, needles, and swabs, dietary supplements) and services (such as medication review, vaccination, unit dose dispensing, needle exchange, point of care testing, disposal of unwanted medicines, etc.) This was a cross-sectional, randomized control trial based on the community pharmacy settings. A total of 1189 patients were enrolled. The participants were divided into intervention group and non-intervention group. There was a total of 6 visits in the study: two hospital visits and four telephonic visits. Four questionnaires were used in the study: MARS, DKQ, DSMQ, HRQOL. A total of 4 community pharmacists were identified and trained regarding the administration of questionnaires and counselling. While comparing the mean difference values of indicators using independent-t test, the current study shows a significant improvement between interventional and non-interventional groups.Mean difference of HbA1C (0 visit- 6th visit) for interventional group is 0.648±0.713 and non-interventional group is 0.378±0.619, which is significant (P-value=0.0001).