Online learning methods have replaced face-to-face learning as a result of the present growth in technology and information. The purpose of this study is to review existing research on consumers' satisfaction with online learning systems, particularly in Indonesia. This study is important because Indonesia has a growing number of technologically illiterate teachers and students who are constrained in their ability to use technology-based learning online and because the region is demographically dispersed across many islands, both large and small islands. The study approach entails conducting a review of the literature using a number of publications from around the world as well as data at the national level gathered through Google Scholar, Science Direct, and other sources, which are then saved on the Mendeley desktop. According to the review's findings, ensuring that the learning process adheres to the learning objectives rather than just the knowledge transfer itself is the main challenge in online learning. Both teachers and students may experience both satisfaction and unhappiness as a result. The TAM model is one of numerous measurement techniques, both macro and micro, that can be used to gauge how satisfied consumers are with online learning platforms. Despite the fact that a higher education institution is a part of the public sector, public satisfaction is not one of the metrics used to measure user happiness. The TAM model by Davis can be improved in the future by adaptation to the various environmental factors affecting the study object. Future studies should gauge how satisfied teachers are with their experience using online learning platforms. Additionally, it is worthwhile to compare the satisfaction of teachers and learners.