This study aims to conduct an in-depth investigation into the myriad of causes that contribute to stress and its impacts experienced by employees working in selected banks. Design/methodology/approach - The data collection method involved obtaining responses from a sample of 80 employees, with an equal representation of 40 individuals from each category of bank in the Karnal district of Haryana state. This was achieved through the administration of a pre-tested structured questionnaire. Using mean and standard deviation were employed to conduct statistical analysis of the data, and an independent sample t-test was utilized to validate the findings of the study. Findings - The findings indicate that heavy workload, time pressure and deadlines, poor salary, a feeling of powerlessness, and employees not being able to satisfy all stakeholders are the primary factors contributing to stress among bank employees. On the other hand, irritability, gain/loss of weight, accelerated speech, short temper and restlessness are the preeminent symptoms of stress among bank employees. Statistically, there exists a notable difference in the perception held by employees of selected banks within the public and private sectors towards heavy workload, time pressure and deadlines, feeling of powerlessness as causes of stress; and irritability, restlessness and worrying as symptoms of stress. Practical implications - Human resource is an integral part of an organization as it helps in cost-effectiveness and improving competitiveness, which ultimately leads to business success. It is recommended that various stress management and coping strategies shall be used to cope with the stress by the employees. Originality/value - The study is original and empirical in nature. This research paper aims to make a scholarly contribution by examining the underlying causes and symptoms of stress experienced by employees in the selected banks