This research aims to determine the quality of health services provided by the application of Mawid, and its impact on improving the quality of health service on the population in the city of Mecca, as well as the extent of their satisfaction with it, and to identify any difficulties or obstacles as a result of using this application. The study was conducted online where the researchers did the work. The researcher and his colleagues distributed an electronic questionnaire via telephone, online contacts, and social networks. over 1000 respondents (random sample) aged 16 years and over 65 from different backgrounds and neighborhoods were contacted within Mecca, and 400 answers were obtained due to difficulties conducting personal interviews during social distance regulations.