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ISSN 2063-5346
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Role of Social Media Marketing in attracting consumers stowards shopping: A Quantitative study of Academic fraternity

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TWINKLE, Dr INDIRA BHATI, Dr PRIYANKA RANGA
» doi: 10.48047/ecb/2023.12.7.235

Abstract

The emergence of social networking platforms has revolutionised the manner in which enterprises communicate with consumers. Social media advertising has evolved into a fundamental element of marketing drives owing to its ability to allure patrons into purchasing merchandise. Social media has evolved into a pivotal marketing instrument for firms to establish contact with their customers. It was unearthed that social networking platforms such as Facebook, Instagram, and Twitter play a crucial role in ensnaring the attention of consumers towards shopping. By formulating pertinent content that strikes a chord with their target audience, businesses can foster a loyal following and heighten their brand exposure. This, in turn, results in augmented engagement and allegiance, eventually culminating in amplified sales. Social media marketing also facilitates enterprises to utilise user-generated content, such as product appraisals and customer affirmations, to vouch for their wares or amenities.This type of content can be incredibly powerful in influencing customers' choices to buy since it provides a level of social approval and authenticity that conventional advertising cannot match. Social media promotion empowers businesses to aim their advertisements at specific demographics and interests, guaranteeing that their message reaches the right audience at the appropriate time. This can lead to a higher return on investment and conversions.

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