This study examines the impact of patient flow and capacity management on patient satisfaction and clinical outcomes in hospitals. A systematic review of the literature was conducted to identify the key factors that influence patient flow and capacity management, and their impact on patient satisfaction and clinical outcomes. The study found that effective patient flow and capacity management are critical components of high-quality patient care, and that they have a significant impact on patient satisfaction and clinical outcomes. The study also identified the key factors that influence patient flow and capacity management, including patient volume, staffing levels, and hospital infrastructure. The study's findings suggest that hospitals should prioritize the development of efficient patient flow processes and ensure that adequate resources are available to meet patient demand. The study's findings have important implications for hospital administrators and healthcare providers, highlighting the need to prioritize patient-centered care processes that take into account the needs and preferences of patients. Future studies should continue to explore the relationship between patient flow and capacity management, patient satisfaction, and clinical outcomes, and examine the impact of patient flow and capacity management on other aspects of patient care, such as patient safety and healthcare costs.