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ISSN 2063-5346
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THE IMPORTANCE OF CULTURAL COMPETENCY IN HOSPITAL ADMINISTRATION

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Sultan Muhayl Fuhayt Alanazi, Mohammed Hamdi Almahiawi, Bader Mohammed G Alotaibi, Abdalmajeed Daham Q Alrfedy, Safaa Ibrahim Abdullah Alghamdi, Hanan Matrouk Salman Alrefaei, Randa Sulaiman Ali Aljohni, Mohammed Moufadhi R Alenezi, Abdulrahman Mushrif A Alenezi, Ahmed Fahad A Almtri
» doi: 10.53555/ecb/2022.11.8.107

Abstract

Cultural competency in hospital administration plays a crucial role in ensuring the delivery of quality healthcare services to diverse patient populations. This review article explores the significance of cultural competency in hospital settings and its impact on patient outcomes, satisfaction, and overall healthcare quality. The article begins by defining cultural competency and discussing its relevance in the context of healthcare administration. It then examines the challenges and barriers faced by healthcare organizations in achieving cultural competency, including language barriers, lack of diversity in the workforce, and cultural insensitivity. Strategies for promoting cultural competency within hospital administration are also discussed, such as training programs, diversity initiatives, and the development of culturally tailored care plans. Furthermore, the article highlights the benefits of cultural competency, including improved patient-provider communication, increased patient trust, and better health outcomes for minority populations. Case studies and examples of successful cultural competency initiatives in hospital settings are presented to illustrate best practices and lessons learned. Finally, the article concludes with recommendations for future research and policy development to further promote cultural competency in hospital administration and enhance the overall quality of healthcare delivery.

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