One of the social problems that must be explicitly handled and seriously is the handling of persons with disabilities and the elderly handled by the Social Rehabilitation Division (Rehsos) of the Cirebon Regency Social Service. This study aims to determine the role of social services in improving the achievement of minimum service standards. The research method used in this research is a case study method with a qualitative approach and for data analysis using SWOT analysis. The results of this study state that to improve the achievement of Minimum Service Standards (MSS) in the social sector, the Social Service Office has a significant role in organizing essential services for vulnerable groups such as neglected elderly and neglected persons with disabilities. However, several obstacles exist, such as suboptimal governance and budget constraints. Therefore, the Social Affairs Office needs to optimize human resources, strengthen cross-sectoral cooperation, and accelerate service procedures to ensure that social MSS is effectively achieved.