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The Study on E – Commerce growth in Logistics with Special Reference to Chennai region

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Mr.E.V. Akhilesh, Dr.A. Poomagal
» doi: 10.48047/ecb/2023.12.si4.790

Abstract

The logistics sector has been greatly influenced by growth in e-commerce. It is observed from the growth that, more people shop online. Logistics companies are under business pressure to offer quick, effective, and affordable delivery services. Delving deeper into understanding the prevailing growth in e-commerce industry, the researcher aimed to explore the growth of e commerce in logistics operations. Logistics operations such as moving the materials from one component to another, stocking the materials, picking, packing and deliver the goods through Last mile delivery systems. The objectives of the study are a) To understand the development of E – commerce in Logistics companies, b) To know about the areas where e commerce is implemented in logistics companies, c) The effects of e commerce in in logistics activities. The study is limited only for Chennai region, the data collection was done in the time period between Jan 2023 to February 2023. The researchers used Structured Questionnaire to the collect the data from 10 (Sample size) Logisticians across Chennai using Convenience sampling Technique. For the analysis, both primary and secondary data were employed. Statistical tools such as Percentage analysis, one sample t test and ANOVA. This study also discusses the logistical opportunities and constraints brought on by the expansion of e-commerce, as well as the approaches logistics firms might take to address these issues. The research found that, statistically significant difference is there between how e commerce affects the organization growth and how ecommerce influences the returns of the company. Using ANOVA, the study found that, there is no variance between e commerce helps in reverse logistics operations and real time tracking service is effective due to e-commerce usages.

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