.

ISSN 2063-5346
For urgent queries please contact : +918130348310

USER PERCEPTIONS AND PRIVACY CONCERNS RELATED TO USING CHATGPT IN CONVERSATIONAL AI SYSTEMS

Main Article Content

JerecoJims J. Agapito
» doi: 10.48047/ecb/2023.12.10.500

Abstract

This study aimed to investigate user perceptions and privacy concerns related to using ChatGPT in conversational AI systems. The researcher conducted a survey of 500 individuals to explore users' comfortability, concerns about accuracy, transparency, and data privacy related to using ChatGPT. The study used a descriptive statistics method to analyze the data collected from the survey, which included frequencies and percentages of user attitudes towards the use of ChatGPT. The results showed that the largest age group in the sample was the 25-34 group, with 150 participants or 30% of the total sample, and the majority of the sample identified as male, with 250 participants or 50%. The study contributes to the existing literature by providing a detailed examination of the specific privacy concerns related to ChatGPT and sheds light on the extent to which users are comfortable with ChatGPT and the factors that contribute to their concerns about privacy and security. By understanding these concerns, solutions can be developed to improve the overall user experience and satisfaction with ChatGPT.

Article Details