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ISSN 2063-5346
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Voice Based Artificial Intelligence Technologies: Study on User Acceptance in the Era of Digital Disruption

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Sayee Darshini N, Dr. Rhytheema Dulloo
» doi: 10.48047/ecb/2023.12.si8.062

Abstract

As the era of digital disruption unfolds, Voice Based Artificial Intelligence (AI) technologies have emerged as a powerful force for reshaping user interactions and experiences, driving significant transformations in industries such as communication, commerce, and entertainment. Voice based artificial intelligence (AI) technologies are becoming increasingly common in our daily lives. To ensure the success of these technologies, it is critical to determine the elements that contribute to their adoption. The present research aims to identify and classify the drivers of adoption of voice based Artificial Intelligence and their influence on user acceptance. The results indicate that perceived usefulness, perceived ease of use, consumer attitude and perceived trust have significant influence on user acceptance of voice based artificial intelligence with perceived usefulness being the most important factor. Thus, it is proposed that designers and developers examine these aspects and seek to create systems that are not only technologically proficient but also suit their users' requirements and expectations

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