Character education has become the core of the Indonesian education curriculum. Thus, the role of religious education is undeniable. However, the Covid-19 pandemic brought a lot of trouble for religious teachers to provide quality education services. This study aimed to evaluate religious education service quality and identify the teachers' constraints in providing education services amid the Covid-19 pandemic. Four state senior high schools in Singaraja were taken as the setting of the study. The researchers distributed questionnaires to 100 senior high school students in each school to collect data on the service quality, but only 380 students answered the questionnaires thoroughly. To collect the data about the data on the constraints in providing the religious education service, the researchers interviewed 12 teachers, three religious education teachers in each school. The results of the questionnaires were quantified and analyzed quantitatively. While the results of the interviews were analyzed qualitatively.